Contact us

Do you have any questions, suggestions or would you like more information?
Is your question not mentioned in one of our information pages or is something not entirely clear? Send an email to service@gelukify.com. Please include your name, phone number and city of residence. Please send us pictures of the products when requesting customer support.

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Customer Service - Business Hours:
Monday to Friday 9:00 AM - 5:00 PM
Saturday 10:00 AM - 6:00 PM
Closed on Sundays.

FAQ:
Question: How long does it take to receive my package?
A: Please note that on average, we need 3-7 days to process your order before shipping it. Rest assured: we will do our best to ship your order as soon as possible! Once you place your order, the estimated delivery time is between 14 and 30 days, depending on the country or region. Please note that public holidays may affect delivery times.
Q: What is the company's return policy?
A: After we receive and inspect the returned item, we will process your return or exchange. We will need at least 14 days from the date of receipt of the item to process the return or exchange.
Q: How can I contact you about my order?
A: You can contact us via email service@gelukify or via the form on this page.